Regulation Text
Initial and transition ground training for flight attendants must include instruction in at least the following—
(a) General subjects—
(1) The authority of the pilot in command; and
(2) Passenger handling, including procedures to be followed in handling deranged persons or other persons whose conduct might jeopardize safety.
(b) For each aircraft type—
(1) A general description of the aircraft emphasizing physical characteristics that may have a bearing on ditching, evacuation, and inflight emergency procedures and on other related duties;
(2) The use of both the public address system and the means of communicating with other flight crewmembers, including emergency means in the case of attempted hijacking or other unusual situations; and
(3) Proper use of electrical galley equipment and the controls for cabin heat and ventilation.
The short answer
(14 CFR § 91.1105) requires initial and transition ground training for flight attendants to include general subjects — the authority of the pilot in command and passenger handling — plus aircraft-type instruction on physical characteristics, communications systems, and proper use of galley and cabin environmental controls.
Research Notes
Common Questions
What general subjects must flight attendant ground training cover?
It must cover the authority of the pilot in command and passenger handling, including handling deranged or disruptive persons.
“(a) General subjects—(1) The authority of the pilot in command; and (2) Passenger handling, including procedures to be followed in handling deranged persons or other persons whose conduct might jeopardize safety.” — 14 CFR § 91.1105(a)
What aircraft-specific instruction is required for each aircraft type?
For each aircraft type, training covers a description emphasizing physical characteristics bearing on ditching and evacuation, use of the PA and crew communication means, and electrical galley and cabin heat/ventilation controls.
“(b) For each aircraft type—(1) A general description of the aircraft emphasizing physical characteristics that may have a bearing on ditching, evacuation, and inflight emergency procedures…; (2) The use of both the public address system and the means of communicating with other flight crewmembers…; and (3) Proper use of electrical galley equipment and the controls for cabin heat and ventilation.” — 14 CFR § 91.1105(b)
Does the communication training address hijacking?
Yes — it includes emergency means of communicating with other crewmembers in the case of attempted hijacking or other unusual situations.
“…including emergency means in the case of attempted hijacking or other unusual situations…” — 14 CFR § 91.1105(b)(2)
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